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Data Entry Assistance

CDI Corporation

Technology Bell, CA NULL

  • Data Entry Assistance - Description

    The data entry assistant maintains the database by entering new and updated customer and account information into Salesforce.

    Job Duties:

    • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
    • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
    • Enters customer and account data by inputting alphabetic and numeric information on keyboard according to correct format.
    • Maintains data entry requirements by following data program techniques and procedures.
    • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
    • Tests customer and account system changes and upgrades by inputting new data; reviewing output.
    • Secures information by completing data base backups.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Maintains customer confidence and protects operations by keeping information confidential.
    • Contributes to team effort by accomplishing related results as needed.

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